Effective from: 2026-06-12 · Last updated: 2026-06-12
These Terms of Service (“Terms”) govern your engagement of Corient Media Partners Pty Ltd (“Corient”, “we”, “us”, “our”) for the marketing services described below. By accepting a proposal or signing a Statement of Work with us, you (“Client”, “you”, “your”) agree to these Terms.
Corient is a marketing operating system for founder-led startups with trackable acquisition. We work with founder-led businesses that meet our published qualification criteria, including annual revenue or ARR between AUD $3M and $30M and acquisition events that are measurable client-side and server-side.
Our service is the Corient System™, delivered through three tiers (Core, Growth, Scale) at fixed monthly retainers, with the Corient Method™ governing how channels move through Build, Prove, and Scale via the Evidence Gate™. Signal Launch™ is the 30-day milestone within Build at which your engagement is live and capturing. Corient Automation™ is a separate service governed by a distinct engagement and is not included in these Terms.
Every engagement carries a three (3) month minimum term. After the minimum term, the engagement continues month-to-month until terminated by either party in accordance with clause 8.
Your tier (Core, Growth, or Scale) is agreed in writing before the engagement begins and reflects the number of marketing lanes Corient will operate concurrently for you. Tier changes may occur only at a Quarterly Business Review (QBR) on the basis that a channel has cleared its Evidence Gate™ and you are ready to open the next lane. Tier changes do not occur automatically.
For new clients, Corient commits to Signal Launch™ within approximately thirty (30) days of the engagement commencing, provided onboarding is completed within the first week (platform access shared and Direction page signed off). Signal Launch comprises: tracking installed and validated, a real conversion fix shipped, and a warm paid layer (branded search and retargeting) activated. The Signal Launch promise is “live and capturing”, not “scaled”.
Tier fees are:
All fees are exclusive of GST.
The only discount available is 5% off the annual retainer for twelve (12) months prepaid up front. No other discounts apply, including referral, startup, or relationship-based discounts.
Media spend (paid advertising on platforms such as Meta, Google, LinkedIn, TikTok, YouTube) is invoiced directly to you by the platforms at zero markup. Corient does not hold client media funds.
Work that exceeds the monthly lane volumes set out in the engagement scope (additional creative, additional emails, additional articles, heavy production, net-new builds) is quoted and invoiced separately. Such work does not commence without your written approval.
Invoices are payable within seven (7) days of issue. Overdue invoices may, at our discretion, result in suspension of services until paid.
Corient delivers services through up to seven lanes: Home Base (positioning, offer, site, conversion, tracking), Brand, Paid, Lifecycle, SEO/Content, Organic Social, and AI Automation. The lanes selected for your engagement and their respective monthly volumes are set out in your engagement scope.
Corient operates a documented quality bar for every lane. Work that does not meet the quality bar is not marked Approved and does not ship.
Each channel advances through Build → Prove → Scale only on evidence: tracking validated, target CAC/ROAS/payback held for four consecutive weeks, and cross-channel attribution clear. Time alone does not advance a channel.
For the engagement to function, you agree to:
Delayed or incomplete responses may extend gate timelines and Signal Launch™ timing.
All work product created for you by Corient is your intellectual property upon full payment of the invoice covering the work in question.
The tooling stack Corient uses to deliver services (including Notion, Figma, GHL, Klaviyo, and other platforms listed in our published stack) remains Corient’s tooling. Your data and outputs within those tools are yours.
The Corient System™, the Corient Method™, the Evidence Gate™, Signal Launch™, and Corient Automation™ are trademarks of Corient. Nothing in these Terms grants you any right to use these marks except as necessary to refer to the services you have engaged us to provide.
Where Corient builds a website as part of the Home Base lane, the website is yours upon payment of the relevant invoice. If you cancel the engagement, you keep the site. We do not continue to host or maintain it without an active retainer.
Each party agrees to keep confidential all non-public information of the other party disclosed in connection with the engagement and to use such information only for the purposes of performing the engagement. This obligation survives termination.
After the three-month minimum term, either party may terminate the engagement on thirty (30) days’ written notice.
Either party may terminate the engagement immediately on written notice if the other party commits a material breach that is not remedied within fourteen (14) days of written notice.
If you decide to bring marketing in-house at any point after the minimum term, Corient will run a ninety (90) day transition covering knowledge transfer, hiring brief support, and system documentation handover. The Figma workspace is handed over with all assets unlocked.
On termination, you remain liable for fees accrued up to the termination date, including the final month’s retainer. Corient will deliver final work product, hand over the Figma workspace, and provide access to results dashboards for the agreed transition period.
Corient does not guarantee specific marketing outcomes (lead volume, revenue, CAC, ROAS, or otherwise) within any fixed timeframe. We commit to the Corient Method™ and the quality bar set out in your engagement scope.
To the maximum extent permitted by law, Corient’s total aggregate liability to you in connection with the engagement is limited to the fees paid by you to Corient in the six (6) months preceding the event giving rise to the claim.
Corient is not liable for indirect, consequential, special, incidental, or punitive damages, or for loss of profit, revenue, goodwill, or anticipated savings, however arising.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) where such guarantee, right, or remedy cannot be excluded, restricted, or modified by agreement.
These Terms are governed by the laws of the State of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts of appeal from them.
These Terms, together with any executed Statement of Work or proposal, constitute the entire agreement between the parties concerning the engagement.
These Terms may be varied only in writing signed by both parties.
You may not assign your rights or obligations under these Terms without Corient’s prior written consent.
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force.
Corient Media Partners Pty Ltd
Email: info@corient.com.au
Phone: +61 2 7248 5865
Location: Sydney, Australia
